Terms of Service

1. Acceptance of Terms

By accessing, browsing, or using this Website in any way, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, our Privacy Policy, and all applicable laws and regulations. These Terms constitute a legally binding agreement between you and Deck Builders Ottawa, a division of Justyn Rook Contracting, a sole proprietorship operated by Justyn Rook ("we," "us," "our," or "the Company").

IMPORTANT: Deck Builders Ottawa and Justyn Rook Contracting are sole proprietorships operated by Justyn Rook. All references to "the Company," "we," "us," or "our" include Justyn Rook as an individual. All liability protections, indemnification provisions, disclaimers, and limitations in these Terms apply equally to and protect Justyn Rook personally, in his individual capacity, and all personal assets.

We reserve the right to modify these Terms at any time without prior notice. Your continued use of the Website after any changes constitutes acceptance of the modified Terms. It is your responsibility to review these Terms periodically.

These Terms apply to all visitors, users, and others who access or use the Website.

2. Nature of Services and Content

2.1 Informational Purposes Only

ALL CONTENT ON THIS WEBSITE IS PROVIDED FOR GENERAL INFORMATIONAL AND EDUCATIONAL PURPOSES ONLY. Nothing on this Website constitutes professional contracting advice. Always consult with qualified professionals for your specific situation.

2.2 No Professional-Client Relationship

Use of this Website does not create any professional-client, contractor-client, fiduciary, or advisory relationship between you and Deck Builders Ottawa or Justyn Rook Contracting.

2.3 Structural and Safety Disclaimer

A DECK IS A STRUCTURE PEOPLE STAND ON, OFTEN ABOVE A DROP. Information provided on this website or through Deck IQ is not a substitute for permit drawings, a City of Ottawa permit review and inspections, or the advice of a qualified designer or engineer. In Ontario, deck guards, stairs, framing and footings are governed by the 2024 Ontario Building Code (O. Reg. 163/24), and some cases, such as footings on Leda clay, peat or fill and deep foundations, require engineered design. We found no Ontario or City of Ottawa licence for deck builders, and this website does not verify the training, coverage or credentials of any contractor. Before anyone digs, Ontario law requires a utility locate through Ontario One Call. Nothing on this website states whether any structure is safe or complies with the Code for your property; that is a question for the City of Ottawa, the applicable legislation and a qualified professional.

2.4 Site Conditions, Permits and Costs Disclaimer

SOIL, LOT AND ZONING CONDITIONS ARE SPECIFIC TO EACH PROPERTY. Soil and frost conditions, the height of a deck above grade, lot size and setbacks, the zoning that applies to a lot under Ottawa's Zoning By-laws 2008-250 and 2026-50, pool and hot-tub rules, and the condition of an existing deck vary significantly across properties in the Ottawa area. Information on this website about permits, zoning, materials, footings, removal, disposal and costs is general and may not reflect your situation. Cost ranges are aggregated from published sources and are not quotes. Always confirm the rules for your property with the City of Ottawa and obtain written quotes before proceeding.

3. Deck IQ (AI-Generated Content)

By using Deck IQ or any AI features, you expressly acknowledge and agree that you use AI-generated content entirely at your own risk and will not rely on AI content for any decision without independent professional verification.

4. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DECK BUILDERS OTTAWA, JUSTYN ROOK CONTRACTING, JUSTYN ROOK (INDIVIDUALLY), OR ANY OF THEIR RESPECTIVE OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, SERVICE PROVIDERS, CONTRACTORS, INTERNS, SUPPLIERS, OR SUCCESSORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES.

Our total aggregate liability shall not exceed CAD $100.00.

5. Intellectual Property

"Deck Builders Ottawa," "Justyn Rook Contracting," "Deck IQ," and related logos and marks are trademarks of Justyn Rook Contracting. All content on this Website is protected by Canadian and international copyright laws.

6. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein.

7. Contact Information

For questions about these Terms of Service, please contact us through our contact page.